How can we help?

E-mail support@glowsync.me.

To ask for a copy of your information, to have it corrected or deleted, or for any other privacy request, write to the same address. Section 12 of our Privacy Policy explains your rights.

Once you’ve finished signing up, you can delete your account in the app at any time:

1. 01Open GlowSync and go to Profile.
2. 02Tap Account, then Delete account.
3. 03Tap Delete account again to confirm.
4. 04Confirm it’s you: sign in again with Apple or Google, or enter the code we e-mail you.

Deleting your account doesn’t cancel a GlowSync Premium subscription. To cancel it, open the Settings app, tap your name, then Subscriptions.

What we delete, and the few records that stay, are listed in section 11 of our Privacy Policy.

Didn’t finish signing up?

Profile isn’t available until you do. Write to us at support@glowsync.me and we’ll delete the account, or finish signing up and delete it in the app.

Joined as a guest?

Guest accounts are deleted automatically after 30 days without use; if a shared edit you’re in is still in progress, we wait up to 90 more days. To have yours deleted sooner, write to us with who invited you, the name you joined with and roughly when.

• Privacy PolicyWhat we collect, why, who can see it, how long we keep it and the choices you have.
• Terms of ServiceThe agreement for using the GlowSync app, GlowSync Premium and glowsync.me.